18 services found

Advanced Energy Industries, Inc. Services

Equipment Services

Available 24 x 7 x 365, our worldwide service centers provide fast cycle times to keep downtime minimal. We use only Advanced Energy qualified parts. And we follow exclusive and stringent procedures for product testing and mandatory safety enhancements. Flat-rate repair programs are also available.
Factory Repair Services

If your device needs repair, please fill out our Return Materials Authorization (RMA) form. Once we receive your equipment, our highly trained and experienced technicians will get to work, solve the issue, and have your unit back up and running as quickly as possible. Not sure if you need a repair? Contact our customer support team and we can talk through ...
Field Services

Our field service engineers are available to support your on-site needs. We can properly secure and mount products, hook up your electrical connections, validate alignment and calibrate, and test to your specifications. Field service availability varies by product, contact us to learn how we can ...
Enhancement and Upgrade Programs Services

Increase reliability and reduce downtime by optimizing long-term product performance with new feature sets. Or upgrade to revised units with higher-performing ...
Extended Warranties Services

Decrease variability in maintenance costs. Our complete offerings of whole-box, extended warranties can be enhanced based on your business needs and are available for: New and used products purchased from Advanced Energy. Products approaching tool warranty expiration dates. Products repaired by Advanced Energy. Advanced Energy also offers calibration contracts that can be purchased ...
Exchange Programs and Spare Parts Services

Reduce capital investment, decrease depreciation, and efficiently manage inventory costs via an exchange program. Keep a spare part at an Advanced Energy service center, or we can coordinate your entire spare-parts inventory. And thanks to several direct repair centers worldwide, you can be sure your spare is ...
Solar Global Services

Advanced Energy inverter products have been discontinued, but we continue to offer AE OEM product service and ...
Support Contacts Services

Need help with an application or product? Not sure who to contact? Advanced Energy is dedicated to providing you with the right ...
On-Site Calibration and Repair

A Field Service Engineer will come to you to inspect, test, maintain, and repair your equipment. On-site services include:On-site cleaning, Instrument testing and maintenance, Auxiliary system testing and maintenance, Corrective maintenance and repair, Installation of software upgrades.
On-Site Quasar Preventative Solutions

The mission of the Advanced Energy services organization is to deliver consistent value-added service so you can focus on your business. Our highly trained and dedicated Field Service Engineers (FSEs) are ready to partner with you to deliver the right sensing solutions with the best performance and ...
Analytical Instrumentation Solutions
Electrostatics & Charging

Electrostatic and charging power applications span many diverse markets: from medical and analytical instrumentation to laser optics and industrial filtration. High voltage supply performance requirements within these applications range from high accuracy, low noise switching, to small footprint, low-cost, general-purpose, bias designs. As product development cycles get shorter, the demands on high voltage power supplies — and suppliers — also ...
Semiconductor Manufacturing Solutions

Enable advanced control for your plasma processes with highly accurate power delivery, frequency tuning, and multi-level pulsing.
Etch Solutions

Meet current semiconductor manufacturing needs and prepare for future requirements. Experience unequaled control in your plasma processes. Advanced Energy leads the market in advanced power delivery and control solutions for critical etch applications and device geometries. We offer a broad range of RF frequencies, power output levels, and matching technologies as well as fiber optic technologies for electrostatic monitoring. With our customizable, ...
Thermal Processing Solutions

Easily obtain the thermal processing precision, repeatability, and reliability you require.
Petrochemical Solutions

Improve refinery efficiency and reduce waste reduction with innovative temperature measurement solutions. Processes such as distillation and reforming require high temperatures that are very energy-intensive. You need effective temperature and gas solutions to optimize refinery efficiency and reduce costs. Advanced Energy can help. We specialize in improving process control and safety via optical sensors. And for more than 50 years, we've delivered ...
Semiconductor Solutions

Enable extemely accurate temperature measurement solutions for the semiconductor industry. We know temperature plays a critical role in the semiconductor and integrated circuit industries. Advanced Energy's extensive semiconductor experience allows us to fully understand the temperature management challenges you face. We offer non-contact and contact-based options as well as our fiber optic temperature (FOT) Luxtron® product line. It enables ...
Other Solutions
Flat Panel Display Solutions

Efficiently develop innovative flat panel displays for an incredibly wide range of industries. Advanced Energy is a leading provider of sputtering process power, offering a broad product portfolio — DC, pulsed-DC, and low-frequency AC units. And our portfolio is backed by worldwide engineering and support services. Benefit from field-proven performance, unique power-delivery control parameters, and multiple cost-optimizing options. Allow ...
Plasma-Based Glass Coatings Solutions

Be equipped with quick and stable power, fast arc detection, and low arc energy. Glass coating is rapidly advancing. Over the last 20 years, Advanced Energy has played a major role in its evolution. As new technologies change the industry, our dedicated team focuses on developing repeatable methods that improve throughput and yield. We pioneer and refine advanced DC, pulsed-DC, low-frequency AC, and bipolar-pulsed DC plasma applications. Explore new ...
Industrial Coatings Solutions

Increase film quality and stay at the forefront of your market. Industrial thin film coating is swiftly adapting as consumer demands drive stringent performance requirements. As a world leader in industrial-coating power systems, Advanced Energy’s process expertise and manufacturing capabilities help give you a competitive advantage. Benefit from local engineering support, worldwide service centers, and new technologies that increase film quality ...
Industrial Electronics Solutions

Optimize performance, boost functionality, and decrease costs. Industrial electronics require high power quality thanks to equipment and process control sensitivity (e.g., factory automation equipment, semiconductor processing, etc.). As a power system designer, you're faced with changing safety regulations, greater performance and functionality demands, increased costs, and size reduction requirements. As the originator of compact, user-configurable ...
Solar Photovoltaics Solutions

Utilize innovative power system technology that can increase productivity and reduce costs. To compete in today’s energy market, photovoltaic (PV) fabrication enterprises require solar PV manufacturing equipment that increases productivity and reduces costs. Advanced Energy is a major supplier of power systems for solar PV manufacturing. We offer economic and quality advantages via innovative power system technology. We’re dedicated to your ...
Solar Energy Global Services - Advanced Energy
SafeGuard - Inverter Preventive Maintenance

AE’s more than thirty-year track record of world-class service established a high bar for bankability and reliability in the solar inverter industry. Entrust the responsibility of performing annual inverter maintenance to the OEM’s employees and further reinforce your stakeholders’ confidence in the project’s long-term power production. AE’s engineering and quality departments have spent countless hours developing and ...