Renewable Energy - Professional Services
Heliocentris' Professional Services are designed to meet frequent needs of our customers as well as to respond flexible to any requirements in our solution space. Trained professionals with international experience from different geographies will satisfy any requests quickly and cost effective.
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Software Update & Upgrade
Software Update & Upgrade
We support installation of new software releases for Energy Manager or Remote Access Server. We provide options of different levels of support from verifying existing sites compatibility, enabling training up to managing the complete roll-out including the software installation.
Customization
Our open and flexible platform allows easy customization of our solution for almost all requests. After definition and qualification of the requirements we will determine the required effort including maintaining the changes in future releases. Typical customization requests include:
- interfaces to devices and NOC,
- customized reporting,
- new feature requests and adoption to new markets
Training & Certification
Leveraging the advantages of class room training, workshops as well as troubleshooting exercises we teach the required skills to professionally design, implement, operate, maintain, support, and promote our solutions. For effective training we offer a simulation unit and whenever possible on-site hands-on training at a real site. Our training classes are focused to enable customers, service and sales partners.
Power Site Optimization
Protect your investment and re-optimize sites when advisable. Potential triggers can be:
- Equipment or shelter change (e.g. insulation),
- significant fuel price change, grid availability change,
- optimization potential indicated by monitoring results,
- social factors (fraud threat changes), etc.
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